UVC Bulbs

• Safe– wavelength of 254 nm (outside of the ozone-producing range)
• Effective- These UV-C lamps shine down onto the collection side of the HEPA filter in the EnviroKlenz® Air System Plus to destroy pathogens as they are trapped by the HEPA filter, maximising exposure time and sanitisation effects.
• Replacement part for the EnviroKlenz® Air System Plus
• Recommended replacement: every 18 months
• Outside of the ozone-producing range
• Sanitisation of the system’s interior

Shipping

We choose the services that will be both prompt and cost-effective to the Customer based on the items purchased. We typically ship on the same or next business day that the order is placed providing that the order is received before 2 pm EST and in stock. If your order is placed over the weekend or on a holiday, we will ship the next available operational business day.

We offer free shipping to any location in the Europe, Middle East and Africa through this website.

The EnviroKlenz® Air System Plus is available as a 230 volt unit and ships directly from the European Union.

Customer Support

In the event that you are not satisfied with your experience with EnviroKlenz® products, we ask that you call our support number at +44 20 3148 1800 for assistance and we will do our best to resolve the issue through technical support. In the event that we are unable to resolve the issue, we will refund you back 100% of the purchase price of the product once returned (please note shipping cost is not refunded). All EnviroKlenz® products come with a 30-day money-back guarantee (30 days from the date the order is placed)

Return Policy

Customers may return products before 30 days from the purchase date with no product restocking charges. The customer must call in +44 20 3148 1800 and request an RMA on or before the 30th day from purchase. The Customer is responsible for the return transportation charges. Transportation charges can be deducted from the refund amount should you want EnviroKlenz® to coordinate the pickup or provide a print at home label for a drop-off at a carrier partner location.

An approved RMA number will be sent electronically and must be signed and included with the return. Otherwise, the shipment may be refused. The absence of an RMA number will delay the return process. Therefore, please contact EnviroKlenz® Support Team to receive an RMA number and shipping instructions before shipping.

RMA’s are only valid for 15 days after being issued. After 15 days the RMA is voided and will be refused should a Customer attempt to return the product after the 15-day period.

In order to prevent possible transport damages and to secure your rights to exchange and return products, the product must be returned packaged exactly as they were received. The product must be shipped back in the original packaging and insured. If the original packaging is required, EnviroKlenz® will provide a shipping box at a nominal fee. If products are not sent back in their original packaging, the sender accepts all liability for damage claims and may be charged for repairs. All products exchanged or returned must be accompanied by an RMA number. All accessories, cartridges, HEPA filters, manuals, etc. must be included with the return. Any added replacement costs will be assessed and incurred upon the completion of the testing and inspection process. EnviroKlenz® does not refund shipping, handling, or insurance charges for returned or exchanged products.

*30-day return period will begin from when the order is placed in our system.